About ME

Mission

My mission is to partner with organizations and facilitate the strategic transformation of their people, processes, systems or policies to best meet market realities and best support organizational objectives.

Experience

My experience spans more than two decades and has taken place on five continents. I've partnered with leaders and their organizations across diverse industries:

Information Technology
Finance & Accounting
Telecommunications
Educational Services

Public Health & Healthcare
Federal Government & Military
Retail & Sales
Disaster Preparedness, Mitigation & Recovery

Approach

My approach to change is grounded in my commitment to constantly learn and improve as a practitioner. I emphasize collaboration and co-implementation and pull from a well-honed toolbox that allows success.

My touchstone approach to change is simple, flexible and client-focused:

FOUR-STEP PROCESS FOR FACILITATING CHANGE

Verify

PLAN

ACT

SUSTAIN

Step 1, Verify:

1. Identify change urgency, scope and resources

2. Align senior leaders and facilitate buy-in

3. Assess culture, readiness, change-impact, stakeholders, learning needs

Skill Set

Step 4, Sustain:

Step 3, Act:

Step 2, Plan:

4. Target achievable change results

5. Plan for success

6. Keep it as simple as possible

7. Facilitate involvement and ownership of mid-managers

8. Empower thru communication and training

9. Measure iteratively

10. Manage scope

11. Learn constantly

12. Adapt and improve within scope

13. Ensure full-ownership of new change

SOFT SKILLS

SOFT SKILLS

Empathetic
Effective communicator

Accountable leader or contributing team member

Creative problem solver

Critical thinker

Entrepreneurial and self-motivated

FUNCTIONAL

FUNCTIONAL

Strategic Planning

Assessments & Evaluation

Communications / Marketing

Coaching / Training

Business Development

Project Management

Spanish & Portuguese Fluency

CERTIFICATIONS

CERTIFICATIONS

M.A., Economics, California State University -Sacramento

B.S., Business Administration, Towson University

Certified Performance Technologist, ISPE 2017

Myers Briggs Type Indicator, CAPT 2012

Shipley Proposal Development, Shipley 2016

Disaster Operations Management, FEMA 2009

DIGITAL

MS Office Suite, Project, Sharepoint and Teams

Agile and Scrum frameworks

ERP - SAP S/4HANA, Ariba, Success Factors, and Enable Now

Website Development (SEO)

15+ years of successful remote work experience.